Contents

Inbox

Your emails, chats, reply drafts, recorded calls and AI conversations in one place, next to the records they belong to.

The Inbox brings every conversation of your working day into Brain, next to the CRM records it belongs to. It has one page per channel in the sidebar: Mail for your Gmail, Chat for WhatsApp, Messenger, Instagram and Slack, Drafts for the replies waiting for you, Calls for recorded meetings and AI for your conversations with AI assistants.

Nucleo doesn't just store these conversations. It reads them: emails are sorted and linked to the right contact, company and deal, new senders become leads, calls are linked to their deal, and what needs an answer turns into a suggestion on your Home. Replies always start from those suggestions and wait in Drafts until you send them.

Your mailbox and your personal chats are yours: colleagues don't see them. Each person connects their own accounts, from the checklist on their Home or from Connections.

Note
The Inbox appears in the sidebar only if your role includes access to it. Ask an Owner or Admin if you don't see it.

In this section