Connectors
Connections is one page for the whole company: it lists the platforms connected to every Nucleo module on top, under Connected, and below it the Library of connectors Nucleo supports, grouped by category. Each connection carries the badge of the module it belongs to; the ones of your catalog carry Catalog. Every connection is its own instance: two stores of the same platform are configured independently.
To open it, go to Catalog > Settings, and then click Connections at the top of the panel. You can also open it from the menu of your name at the bottom of the sidebar: Company settings > Connections.
Browse the connector library
Use Search connectors… to find a connector by name or category. When your company uses several modules, the tabs at the top of the Library, such as All and Catalog, show the connectors of one module at a time. A number on a connector tells you how many connections you already have with it.
| Category | Catalog connectors | What connecting does |
|---|---|---|
| Sales channel | Shopify, OpenAI, Farfetch, Cettire and Tmall. | Creates a sales channel in Catalog. |
| Feed | Google Merchant Center, Meta, Klaviyo and CSV. | Creates a channel for the feed. Channel feeds (CSV / XML) opens the feed settings instead. See About feeds. |
| Data source | PLM and ERP. | Registers a source whose files you import. No channel. |
| Storage / DAM | Google Drive. | Connects a Drive for product photos. No channel. |
Connectors marked Soon can't be added yet. To ask for a platform that isn't listed, click Request an integration at the bottom of the Library.
Connect a platform
Steps
- In Nucleo, go to Catalog > Settings, and then click Connections.
- In the Library, click Add on the connector. The Connect window opens at Step 1 of 2 · Account.
- Enter what the connector asks for, such as a merchant ID, a catalog ID or the system name, and click Authorize & continue. If the account is already connected, Nucleo tells you under which name.
- In step 2, Instance, enter the Instance name: how the connection is named across Nucleo.
- Optional: under Duplicate configuration from, pick an existing connection to copy its settings, or keep Start empty.
- Click Create instance.
The connection appears under Connected. For sales channels and feeds, its channel appears in View as and in the Channels card of every product.
Read the connected list
Each row under Connected shows the connector, the instance name and the account, the status, when it last synced (no runs yet when it hasn't) and the module badge. Rows are sorted by module. Click a row to open it.
| Status | Meaning |
|---|---|
| Active | The connection is on. |
| Syncing | Data is moving right now. |
| Error | The last exchange failed. Open the connection to see why. |
| Paused | The connection and its channel are paused. |
| Draft | The connection is created but not activated yet. |
When nothing is connected yet, the list reads No connection is active yet: pick one from the Library below.
Manage a connection
Open a connection from Connected. Depending on its category, it shows these controls:
| Where | What you do there |
|---|---|
| Page header | Click Activate on a draft connection, Pause to pause it, or Resume to turn it back on. Pausing a connection also hides its channel; the message that confirms it has an Undo button. |
| Connection | Read the Instance name, the Connection type and the account. On a Shopify connection, Barcode tells you which code Shopify gets as the variant barcode: the primary EAN, UPC, GTIN, ISBN or ASIN of the variant. |
| Available in modules | When your company uses several modules, choose which other modules can use this connection's data. The module that owns it is marked Owner. Only company admins can change these switches. |
| Settings | Turn on Auto-assign new products so every new or imported product is live on this channel. Saved as soon as you switch it. |
| Product photos | Pick a channel under From channel and click Populate to copy every product's photos into this channel. Only missing photos are added; existing ones are kept. The progress of the last copy shows below. |
| Service account | For Google Drive: connect the company service account. See Import product photos from Google Drive. |
| Received data tab | For data sources and sales channels: what the source sent, group by group, and the fields the catalog doesn't know. See Data from other systems. |
To go back to the list, click the arrow chip next to the connection's name.
Map attributes and languages for a sales channel
A sales channel connection has an Attributes tab and a Languages tab that tell Nucleo how your data maps onto the platform. Changes are saved as you make them.
- Attributes: for each attribute, pick a Target: Metafield, with an identifier in the
namespace.keyform; Tag; or Ignore, so the attribute isn't sent. The counter shows how many are mapped. - Languages: map each of your languages to a language on the platform. Unmapped languages aren't published.