Shoppers

Turn orders and storefront behavior into profiles you can read: your customer base, one shopper at a time, and the signal your storefront sends.

Shoppers turns your orders and your storefront's events into something you can read and act on. It's for whoever sells, not only for whoever runs search: how often customers come back, what they send back and why, what they pay, which size they take, and what one customer has bought and kept.

Profiles shows your whole customer base and lets you save groups; One shopper opens the history of a single customer. Signal tells you whether your storefront is sending its events and what they say, and Test events is the check for whoever installs the tracking. The privacy requests Shopify sends on behalf of your customers are handled at the bottom of Signal: see Privacy requests.

In this section

• Shopper profilesRead the picture of your customer base, see the people behind any figure, download them, and save groups that recount themselves.
• Viewing one shopperOpen a customer by order number or id to see how they shop, what they kept, and what to pair with an item for them.
• Reading the storefront signalCheck whether your storefront is sending events, and read what shoppers view, add to cart, buy and search.
• Testing storefront eventsCheck your tracking end to end with a test code and a live feed, without writing anything into your real data.
• Handling privacy requestsAnswer the data requests and shop erasures Shopify sends on behalf of a customer or your store, before their due date.