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The public booking page

This is what your clients and prospects see when they open one of your booking links. No account is needed. The page carries your company's name, logo and colors, shows the appointment on one side, with its title, duration, where it takes place and who they'll meet, and a simple three-step flow on the other.

How a visitor books a slot

Steps

  1. Day: The visitor picks a day. Days are shown two weeks at a time; the arrows move to the previous or next two weeks, up to how far ahead the page accepts bookings.
  2. Time: The visitor picks one of the available times. Times are shown in the visitor's time zone, which they can change in Times shown in.
  3. Your details: The visitor enters Name and Email, and optionally Phone and Company, answers any questions you set, and clicks Confirm booking.

The visitor then sees You're booked, with the date, time and place, including the Google Meet link when there is one, and receives a confirmation email with the calendar invite.

Note
If there's no free slot in the period shown, the page says so and suggests trying the next two weeks.

How a visitor cancels a booking

The confirmation email contains a personal link to the booking. It opens a branded page with the appointment, when and where it takes place, who booked it and its status.

Steps

  1. The visitor opens the link in the confirmation email.
  2. They click Cancel this appointment.
  3. Optional: They tell the host why in the text box.
  4. They click Cancel the appointment, or Keep it to go back.

The host is notified and the calendar event is removed.

Note
Bookings can be cancelled but not moved. To change the time, the visitor replies to the confirmation email.

Brand your public pages

Booking pages use the branding set in Brain > Settings > Company > Branding, in the Public pages panel: brand color, tagline, website, and logo or company name. Without a color the page stays neutral; without a logo it shows your company name. Nucleo appears only as a small powered by line.

See Branding and domains.

Considerations for the public booking page

  • The page is shown in the visitor's language when it's available.
  • If you turn a page off or delete it, its link stops working.
  • If your Google Calendar can't be read, the page offers no slots.

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