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Getting help

Help is always two clicks away: the account menu, under your name at the bottom of the sidebar, opens the documentation, the changelog and the status page for the module you're in.

Open the help links

Steps

  1. Click your name at the bottom of the sidebar.
  2. Click one of the help links. Each opens in a new browser tab.
OptionWhat it does
DocumentationOpens this documentation at docs.nucleoplatform.com, on the module you're in.
ChangelogOpens changelog.nucleoplatform.com filtered on the module you're in: what's new, improved and fixed.
StatusOpens status.nucleoplatform.com, with the live health of every Nucleo service.
Tip
If something in Nucleo doesn't load or answer, check Status first: it tells you whether a service is having problems.

Ask Atomo

In Brain and Catalog you can ask Atomo how to do something, or ask it to do it for you. Atomo works with your permissions and only sees the data of the company you're in.

Know who to ask

You needWho to ask
Access to a company or module, a different role, or a new invitationAn administrator of your company. See Roles and permissions.
A module your company doesn't have yet, or a different planThe Nucleo team. Company administrators can request a plan change in Settings > Plan: see Settings.
Anything elseThe Nucleo team, through the contact form on nucleoplatform.com.

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