Nucleo Club
Club is the loyalty and membership module of Nucleo: turn buyers into members with tiers driven by real spend, an auditable points ledger, one member identity across every channel, and rewards worth coming back for.
What Club is for
A club is more than a discount card: it's a relationship with rules. Club gives that relationship a system — who is a member, what they've earned, what tier they've reached and what that unlocks — consistent whether the member shops online, walks into a store or shows up at an event.
- Tiers & progression — membership levels driven by real spend and engagement, with rules you control
- Points engine — every purchase and interaction earns points on a reliable, auditable ledger
- Omnichannel identity — one member identity across e-commerce, retail and events, QR-based, no plastic cards
- Rewards & redemption — experiences, early access and privileges, redeemed online or at the till
- Retention — spot members at risk and bring them back before they churn
Getting started
- Sign in at app.nucleoplatform.com with your Nucleo account.
- Open the module switcher and choose Club.
- If Club isn't listed, ask your workspace admin — module access is assigned per user.
Club shares the unified Nucleo login and the company switcher: the active company scopes the module, and your club's rules — tiers, earning logic, rewards — are designed per company with the Nucleo team during onboarding.
What's available today
Club is newly live and its operational screens are rolling out. Today the module opens on its home inside the Nucleo shell; the member, tier, points and rewards surfaces land here progressively — and this guide grows with them.